You track the obvious using Twitter: how many followers you have, how many times you’re getting retweeted and how many of your tweets are being favourited.
But it’s easy to get distracted by vanity metrics, which are highly visible metrics that are easy to track but don’t indicate real value.
Community isn’t about size – it’s about the strength of the tribe.
Here are 4 things every small business owner should track using Twitter to avoid vanity and grow a strong community.